Terms & Conditions


These general terms and conditions apply to all orders through www.irisbijoo.com ("the Website"). 

Please read these General Terms and Conditions carefully before ordering products from this Website. By ordering our products, you indicate that you consent to the conditions below and state that you are competent to enter into legally-binding contracts and are at least 18 years old. We recognise rules that differ from these General Terms and Conditions only if they are confirmed by us in writing. That also applies to a deviation from this clause requiring written documents.

The use of the Website and placing on-line orders represents your consent regarding the terms and conditions mentioned below. These terms and conditions apply to natural as well as legal persons. 

The Website, for the sale of goods via the Internet is exclusively represented in Romania by S.C. BIJOO IRIS HANDMADE S.R.L., legal person of Romanian nationality, with the headquarters based in Hunedoara, Brazilor street, number 58, Hunedoara county, CUI 39066833, reg. number J20/371/2018. Your orders on the Website are binding orders for entering into the associated contracts to purchase with S.C. BIJOO IRIS HANDMADE S.R.L.

If you have further queries, prior to finalising your order, you can reach our Customer Service on any issues at: contactirishm@yahoo.com. 

Seller - irisbijoo.com - site address: www.irisbijoo.com

Client - a natural person / legal entity who has or obtains access to the content through any means of communication provided by irisbijoo.com (electronic, telephone, etc.) or under an existing use agreement between irisbijoo.com and which requires the creation and use of an Account.

User - a natural / legal person registered on the Website who, through the completion of the account creation process, has given its consent to the site-specific clauses in the General Terms and Conditions section.

Buyer - a natural / legal person who creates an account on the Website and completes an order.

Account - the section of the Website consisting of an email address and a password that allows the buyer to send the order and that contains information about the client / buyer and the history of the commercial operations on the Website.

Website - www.irisbijoo.com domain

Order - an electronic document that acts as the form of communication between the seller and the buyer through the Website, requesting the purchase of goods and services.


Irisbijoo makes every effort to accurately represent the products presented on the Website as much as possible. The shade of the visualized colors may depend on the technical specifications of the monitor used or the products and equipment used for printing. As a result, the supplier cannot be held liable for any color differences, whether on the monitor or on the product itself.


The 'DELIVERY' represents the interval of time passed between finalising (preparing) the order and until that order is received. It is important for us to inform you that delivery is conducted in the order in which the orders are confirmed as completed on the Website, but the orders where special or first class delivery has been selected, will have priority. You will receive an automatic confirmation of your order to the e-mail used when signing up on the Website, when the order has been successfully completed. If you have not received that e-mail confirmation please contact us to let us know. 

The goods ordered are normally delivered to the delivery address you provide by our contracted delivery service within 2-7 working days. Delivery may take longer in the case of unforeseen circumstances such as unfavourable weather conditions, strikes and so on. 

Please allow an additional delivery time for customised products. The time it takes to have the products made and delivered to you will be communicated to you following the completion of your order or prior to the order on request. 

If you so request, we will make efforts to deliver the goods at a specific time, but generally cannot make binding promises to do so. Until the purchase price is paid in its entirety, the goods remain our property.

Products and prices are as shown on the Website; products are available as long as they are in stock. We reserve the right to change the products offered on the Website at any time without notice and to limit the number of items that may be purchased by a client. There is no liability for lack of items in stock or for products not being available.


The total price of your order, including all ancillary and shipping costs, was indicated on the previous page or will be shown at the end of the checkout process. By confirming the order, you state that you agree to the price for the goods. The price cannot be adjusted after the completion of the checkout process. We reserve the right to change the price for the products offered on the Website at any time without notice (but not after a purchase is completed).


You have two options for shipping, namely a courier and the national post. The buyer will cover the shipping costs entirely. Also, the buyer will bear all additional transportation costs (each kilometer performed in the case of shipments outside of the courier company's network, taxes arising from storing parcels at the Romanian Post Office, etc.). These rates can be changed without prior notice depending on price changes made by shipping companies.


DPD: 15.5 RON



National post:

EU delivery: 99 RON/22 EUR


You can choose from the following payment options for your order:

1. Payment in advance, by bank transfer

2. Payment on delivery, cash only. Considering the Romanian legislation, the payments made by legal persons with a value exceeding 5000 RON can be made only by payment order or by bank card.

3. Paypal - only for pounds and euro

4. Pay with the card

Online banking with EuPlatesc (Visa / Maestro / Mastercard).

If you have chosen the "Online banking card" payment method, you need to fill out a form with your card information on a secured payment page that will appear.

 - Visa / MasterCard / MasterCard (Visa / Visa Electron and MasterCard / Maestro) credit / debit card payments are made using the "3-D Secure" system developed by organizations providing online transactions with the same level of security as those at the ATM or in the physical environment, at the merchant.

 - "3-D Secure" assures that no information related to your card is transferred or stored at any time on the servers of the store or the payment processor's servers, these data being directly entered into the Visa systems and MasterCard.

Supplier reserves the right to cancel any fraudulent order.


According to OUG  34/2014 the Customer has the right to return any of the products ordered within a maximum of 14 days from their receipt. The buyer is required to pay the full cost of returning the products. In the case of returning a parcel that has received free transport, the value of the original transport will be deducted from the return value (post - 9.5 RON, courier - 15 RON). The refund of the returned goods (not the original cost) will be paid to the customer within 30 days of product return, either by postal order or by bank transfer to the customer's account, if such an account is specified.


The product should have all original labels, not used / worn, not damaged, and sent in the original package that was received at delivery! The strings are returned only if they have not been used and they should be returned in the sales and presentation unit purchased. The customer is responsible for damage or loss of the product following the return shipment. We do not receive parcels whose shipping charges have not been completed by the sender! We do not receive parcels with reimbursement! Also, if other products are ordered for the return value, the customer will bear their shipping costs. The products will be sent by the Romanian Post in a simple package without a refund.

Before returning a product, please contact Customer Relations at contactirishm@yahoo.com to announce that you want to return the product and that we will receive a package from you.

Returning products will be made to: S.C BIJOO IRIS HANDMADE S.R.L. with headquarters Hunedoara, Brazilor street, number 58, Hunedoara county (the data are also included in the billing and expedition documents).


The information contained on this Website, such as images, graphics, drawings, pictures, videos, texts and other posted materials, is copyright, trademark or proprietary intellectual property, controlled or licensed (at all, the notion of Content) owned by irisbijoo.com, by the company base (SC BIJOO IRIS HANDMADE SRL.). The name and logo irisbijoo.com are registered trademarks of S.C BIJOO IRIS HANDMADE S.R.L.

You can display, copy, distribute, download and print fragments from this Website under the following conditions:

(1) place an order at irisbijoo.com

(2) using this Website as a shopping resource, provided that the Website does not change and the data included in the content is not altered.

Except for orders placed, no part of the content may be copied, reproduced, distributed, republished, downloaded, displayed, posted electronically or mechanically, transmitted, recorded or photocopied without the prior written consent of the vendor or the right holder.

Please note that Website permissions automatically terminate if you violate one of these terms or conditions. Any other use of the content on this Website, including reproduction for purposes other than as specified above, including reproduction, modification, distribution, republication may violate copyright or trademark laws and, without the prior written consent of the vendor, are strictly forbidden.


In accordance with the Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free circulation of such data, we inform you that our company requires personal data only for the purpose of sending the goods and the informational material to its clients.

By making your orders, you expressly and unequivocally agree that your data be processed by IRISBIJOO. S.C. BIJOO IRIS HANDMADE S.R.L. will process, publish and use your personal information without any obligation or payment to you for direct marketing purposes only (sending advertising and marketing messages by mail, telephone, e-mail or other means of communication on our part and our contracting parties).

IRISBIJOO guarantees compliance with the rights conferred by Law no.677 / 2001, art. 12-18 on the processing of personal data as the data subject: right to information, right of access to data, right to interfere with data, right to object, right not to be the subject of an individual decision, right to address of justice. These rights may be exercised by means of a simple written and signed request to be sent by post to: S.C BIJOO IRIS HANDMADE S.R.L. Hunedoara, Brazilor street, number 58, Hunedoara county or by email, at contactirishm@yahoo.com


IRISBIJOO provides this Website and its content based on the information you see, not submitting presentations or warranties of any kind. IRISBIJOO considers the information on this Website to be accurate and up to date but there may still be inaccuracies. Pricing and product information can be changed at any time by IRISBIJOO without prior notice. The photos are for information purposes only and are not legally binding.


You agree with the following: The operators, administrators and / or Website owners are not in any way responsible for the relationships or consequences resulting from but not limited to, purchases, contests, promotions, or any other type relationship / link / transaction / collaboration / etc. which may occur between you and any of those who promote themselves directly or indirectly through us.

Operators, administrators and / or owners may not be made responsible in any way, whether directly or indirectly, for the foregoing.


By posting comments, feedback, or other sign-up information on this site, you agree that any materials or ideas you submit through this Website will remain in the possession of: SC BIJOO IRIS HANDMADE SRL, which operates the IRISBIJOO website. In addition, you agree not to alienate information obtained from the Website. Also, any postings of illegal, threatening, libelous, defamatory or pornographic material are the exclusive responsibility of those who have generated them.


IRISBIJOO may revise these Terms and Conditions without prior notice and notice. By using this Website you agree to be bound by these revisions and it is therefore advisable to periodically visit this Website to get to know the Terms of Use you are submitting to.


Any attempted unauthorized access to the Website and any attempted fraud will be reported to the competent authorities. Any conflict between supplier and buyer is attempted amicably by agreement between the two parties. If this is not possible, the Romanian legal provisions in this field will apply and the resolution of the conflicts is the responsibility of the Romanian courts in Hunedoara.