Warranty certificate
Product warranty is granted
based on the materials of which it is made and is valid from the date of
receipt as follows:
- 1 (one) year for products
made entirely from Swarovski elements (pearls, crystals)
- 30 days for products
containing combinations of common metals, glass, ceramics, porcelain, painted
materials and natural textile materials.
The warranty covers only defects
that occur during normal use and does not apply to:
- Products that have come into
contact with water or various chemicals;
- Chemical reactions due to
perfume, body creams or other maintenance products;
- Long exposure to sun, high
temperatures or increased humidity;
- Products worn during sleep
or during physical exercise;
- Products scratched with
corrosive objects and or products improperly stored.
The buyer can not demand the
replacement of the jewelery due to the fall of the stones (Article 449/2003).
Oxidized silver is not
considered to be a defect because it can be cleaned and brought back to the
original state by user as per the instructions on the website.
1 YEAR
GUARANTEE
All jewelery products sold by
SC Bijoo Iris Handmade SRL benefit from free repairs in 1 year:
- Fastening Swarovski elements
to silver products (lost crystals/pearls are not replaced for free but may be
replaced for an additional cost if available in stock).
- Repairing broken necklaces
and bracelets (will not replace common materials / metals, glass).
- Repairing the locks and
earring handles.
Loss of stones is not covered
by the warranty.