Delivery Information

DELIVERY TERMS

The 'DELIVERY' represents the interval of time passed between finalising (preparing) the order and until that order is received. It is important for us to inform you that delivery is conducted in the order in which the orders are confirmed as completed on the Website, but the orders where special or first class delivery has been selected, will have priority. You will receive an automatic confirmation of your order to the e-mail used when signing up on the Website, when the order has been successfully completed. If you have not received that e-mail confirmation please contact us to let us know. 

The goods ordered are normally delivered to the delivery address you provide by our contracted delivery service within 2-7 working days. Delivery may take longer in the case of unforeseen circumstances such as unfavourable weather conditions, strikes and so on. 

Please allow an additional delivery time for customised products. The time it takes to have the products made and delivered to you will be communicated to you following the completion of your order or prior to the order on request. 

If you so request, we will make efforts to deliver the goods at a specific time, but generally cannot make binding promises to do so. Until the purchase price is paid in its entirety, the goods remain our property.

Products and prices are as shown on the Website; products are available as long as they are in stock. We reserve the right to change the products offered on the Website at any time without notice and to limit the number of items that may be purchased by a client. There is no liability for lack of items in stock or for products not being available.

PRICE

The total price of your order, including all ancillary and shipping costs, was indicated on the previous page or will be shown at the end of the checkout process. By confirming the order, you state that you agree to the price for the goods. The price cannot be adjusted after the completion of the checkout process. We reserve the right to change the price for the products offered on the Website at any time without notice (but not after a purchase is completed).

SHIPPING

You have two options for shipping, namely a courier and the national post. The buyer will cover the shipping costs entirely. Also, the buyer will bear all additional transportation costs (each kilometer performed in the case of shipments outside of the courier company's network, taxes arising from storing parcels at the Romanian Post Office, etc.). These rates can be changed without prior notice depending on price changes made by shipping companies.

DPD, DHL 

• 20EUR
•  delivery in 3-7 days

Posta Romana

• 18 EUR
• delivery in 7-10 days